GUSU is a curated marketplace for beauty, skincare, and wellness — small but loved brands worth knowing, gathered in one place.
Every product is sold at its full retail price, and you earn GUSU Credit back on everything you buy: real dollars you can spend on any brand in the store. Discover great products, and get rewarded every time you shop.
- Shop curated beauty, skincare, and wellness brands.
- Earn GUSU Credit on every order — you'll see exactly how much ("Earn $X back") before you buy.
- Spend it on any brand in GUSU, on any future order. No minimum, and it never expires.
No. We sell every product at its full retail price — never markdowns, never knockoffs. GUSU Credit is simply our way of rewarding you for shopping with us: real dollars back, the way a loyalty program works, but spendable across every brand we carry.
Always — 100% authentic. We source directly through the brands and their authorized channels, so everything you receive is genuine, fresh, and exactly as the brand intended. Never second-hand, never expired.
GUSU Credit is store credit you earn on everything you buy, in real dollars — not points. You'll see exactly how much you'll earn on every product ("Earn $X back"), and it's added to your account once your order is confirmed, ready to spend next time.
You'll always see the exact amount before you buy — shown right on the product and again at checkout. On eligible items it can reach up to around 30% back. No guesswork.
At checkout, choose how much to apply — all of it, some of it, or none. It comes straight off your total, and you can put it toward your products, shipping, and tax. Anything you don't use stays in your account.
Yes — that's the whole idea. Credit you earn on any brand is yours to spend on any other brand in GUSU. It's never locked to a single brand.
Never. Your GUSU Credit is yours to keep — no expiration date, and no minimum order to use it.
GUSU Credit is store credit for use within GUSU — it can't be withdrawn or converted to cash. But it spends just like dollars on any product, plus shipping and tax.
If you return an order, any credit you earned on it is reversed. And if you paid partly with credit, that portion simply returns to your account — ready to use again.
Visa, Mastercard, American Express, and Discover, plus Apple Pay and Link. You'll see all available options at checkout — and you can apply your GUSU Credit to any order.
Yes. Payments are handled by Stripe, one of the most trusted payment providers in the world. Your full card details are never stored by GUSU.
Yes. Apply as much credit as you'd like, then cover the rest with your card or Apple Pay.
Shipping is a flat $5.99 on every order, however much is in your cart. You can even put your GUSU Credit toward it.
Most orders arrive within 3–7 business days. You'll get a tracking number by email as soon as yours ships.
Not yet — we currently ship within the United States only.
You'll get email updates when your order is confirmed, shipped, and delivered, and you can check status anytime on your Orders page.
Carriers sometimes scan a package as delivered a little early. Please check around your door, with neighbors, and at your mailroom first. If it hasn't arrived after 24 hours, reach out through your Orders page and we'll help you track it down.
We'll make it right. Contact us within 7 days of delivery — with a couple of photos, if it's damaged — and we'll arrange a replacement or refund.
If your order hasn't shipped yet, contact us through your Orders page and we'll update it. Once it's on its way, we're unable to change the address.
You can cancel any time before your order ships — just reach out through your Orders page.
- Unopened, unused items in their original packaging can be returned within 30 days of delivery.
- For hygiene and safety, opened or used skincare, beauty, and personal-care items can't be returned.
- Supplements and other ingestible products are final sale once opened.
- Damaged, defective, or incorrect items are always covered — see below.
Contact us within 7 days of delivery with a couple of photos, and we'll make it right — a free replacement or full refund, with no return shipping cost to you.
Request a return from your Orders page within 30 days of delivery, and we'll send you the instructions. For change-of-mind returns, return shipping is the customer's responsibility; if the issue is ours, we cover it.
Once your return reaches us, we'll process it within a few business days and email you to confirm. Refunds go to your original payment method and can take 5–10 business days to appear, depending on your bank.
The amount you paid by card goes back to your card, and any credit you used returns to your account.
Refunds can only go back to your original payment method.
We don't offer direct exchanges. If something isn't right, start a return (if eligible) and place a new order for what you'd prefer. Not sure before buying? Reach out — we're glad to help you choose.
You'll need a free account to earn and use your GUSU Credit — it's where your balance and orders live. It only takes a minute to set up.
Your information stays private and is never sold. Payments are secured by Stripe, and we only use your details to handle your orders and improve your experience. See our Privacy Policy for more.
The quickest way is through your Orders page — open your order and choose "Get Help." You can also reach us through our Contact page anytime.
Still have questions?
We're here for you.