Privacy policy

Privacy Policy

Effective Date: September 1, 2025

At GUSU, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how GUSU.inc ("we," "us," or "our") collects, uses, and protects your information when you use our group buying marketplace platform.

By using our platform at www.gusu.co, you agree to the collection and use of information in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

Personal Information You Provide:

  • Account Information: Name, email address, and password when you create an account
  • Shipping Information: Mailing address for order fulfillment
  • Payment Information: Payment details are collected and processed by our payment processor, Stripe. We do not store your credit card information on our servers
  • User Content: Reviews, photos, and other content you choose to post on our platform
  • Communications: Messages you send to us through customer support or other communications

Information Collected Automatically:

  • Usage Data: Information about how you use our platform, including pages visited, features used, and time spent
  • Device Information: IP address, browser type, device type, and operating system
  • Cookies: We use essential cookies to provide basic site functionality and maintain your session
  • Analytics: We use Google Analytics with IP anonymization to understand how users interact with our platform

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • Platform Operations: To provide and maintain our group buying marketplace services
  • Order Processing: To process group buys, handle payments, and coordinate product delivery
  • Communication: To send order confirmations, group buy updates, and customer support responses
  • Platform Improvement: To analyze usage patterns and improve our platform features and user experience
  • Legal Compliance: To comply with applicable laws and regulations
  • Security: To detect and prevent fraud, abuse, and other harmful activities

3. INFORMATION SHARING

We do not sell your personal information. We only share your information in the following limited circumstances:

  • With Sellers: We share necessary shipping information (name and address) with sellers to fulfill your orders
  • Service Providers: We work with trusted third-party service providers who help us operate our platform, including:
    • Stripe for payment processing
    • Google Analytics for website analytics
    • Email service providers for transactional communications
  • Legal Requirements: When required by law or to protect our rights and the safety of our users
  • Business Transfers: In connection with a merger, acquisition, or sale of our company

4. COOKIES AND TRACKING

We use cookies and similar technologies to provide and improve our services:

  • Essential Cookies: Required for basic site functionality, login sessions, and shopping cart features
  • Analytics Cookies: Google Analytics cookies to understand user behavior and improve our platform
  • Your Control: You can control cookies through your browser settings, though disabling essential cookies may affect site functionality

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our Security Measures Include:

  • Secure data transmission using SSL encryption
  • Payment processing through PCI-compliant providers
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis

6. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

  • Account Information: Retained while your account is active and for a reasonable period after account closure
  • Transaction Records: Retained for accounting and tax purposes as required by law
  • Communications: Customer support communications retained for record-keeping purposes

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we have about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal requirements
  • Data Portability: Request a copy of your information in a portable format
  • Marketing Opt-Out: Unsubscribe from promotional communications at any time

To exercise these rights, please contact us at contact@gusu.co

8. CHILDREN'S PRIVACY

While our platform allows users 13 years and older with parental permission, we do not knowingly collect personal information from children under 13. If we discover we have collected personal information from a child under 13, we will delete it promptly.

9. MARKETING COMMUNICATIONS

We may send you marketing communications about our platform, group buys, and special offers only if you explicitly opt in to receive them. You can unsubscribe at any time by:

  • Clicking the unsubscribe link in any marketing email
  • Updating your preferences in your account settings
  • Contacting us directly

Note: You cannot opt out of transactional communications (order confirmations, group buy updates, security notices) as these are essential for our service.

10. THIRD-PARTY LINKS

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

11. CALIFORNIA PRIVACY RIGHTS

California residents have additional privacy rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected and how it's used
  • Right to delete personal information (with certain exceptions)
  • Right to opt out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising privacy rights

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our platform
  • Sending email notification to registered users
  • Updating the "Last Updated" date at the bottom of this policy

Continued use of our platform after changes become effective constitutes acceptance of the updated Privacy Policy.

13. INTERNATIONAL USERS

Our platform is currently available only to users located in the United States. If you are accessing our platform from outside the US, you do so at your own risk and are responsible for compliance with local laws.

14. CONTACT US

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at:

GUSU.inc
Email: contact@gusu.co

We will respond to your inquiry within 30 days of receipt.