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Completely. You either get the deal(Group buy formed successfully) or you pay nothing. We only place a temporary hold on your card to reserve your spot; if the group doesn’t hit its goal, the hold is released automatically and you are never charged.

We unlock wholesale pricing by gathering bulk orders directly from brands. By teaming up with other shoppers, you bypass traditional retail markups and save 30-70% on premium goods.

We only process your payment once the deal is a success. If you join early, your card is held and only charged once the group hits its goal. If you join after the group is already formed, you are charged instantly.

Yes. You have total control while the group is still forming. You can click "Leave Group Buy" on your Orders page at any time to instantly release your payment hold—no questions asked.

You can monitor the real-time status on your "Orders" page. We also send automated email updates the moment the deal is Unlocked, Shipped, and Delivered so you’re always in the loop.

To protect your purchase, most orders require a signature upon delivery. Please note that once the carrier confirms delivery, the package is your responsibility, so we recommend being available for the drop-off.

To maintain these deep wholesale discounts, most successful group buys are final sale. However, we always honor returns and replacements for any items that arrive damaged or defective.